My name is Kate. I am here to help you. Here are answers to some frequently asked questions.
How will I be compensated?
When will I receive my revenue payments?
How does the sonnenConnect VPP Program Work?
Am I eligible?
How do I apply for or enroll in the program?
Show next questions
If I previously installed solar, can I add a battery and participate in sonnenConnect?
How are the sonnen batteries charged?
Is on-site renewable generation required to participate in the program?
Will I have backup power in the event of severe weather or a grid outage?
Will batteries have a reserve percentage to be used for emergency power outages?
Show prev questions
Show next questions
What is a “Dispatch”? How often will my battery participate in dispatch events?
What is the likelihood a dispatch event will coincide with a need for backup power?
What will happen to my battery if there is a PSPS event?
Do I need to maintain an internet connection to my sonnen battery?
Will participation affect my electric bill?
Show prev questions
Show next questions
Will the sonnen battery qualify for tax credits?
Can I request to be removed from the program?
Will participating in the program negatively impact my battery?
What happens if my battery has a problem?
I received an email that I am “out of compliance” with the sonnenConnect program. What does this mean?
Show prev questions
Show next questions